Terms of Use – Charlotte Tilburs

Welcome to Charlotte Tilburs. These Terms of Use (hereinafter “Terms”) govern your access to and use of our website, including all content, features, and services available thereon (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Site.

1. Eligibility

  • The Site is intended for use by individuals who are at least 18 years of age. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms.
  • If you are accessing the Site on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms, and “you” shall refer to such entity.

2. Account Registration

  • To access certain features of the Site (e.g., placing orders, saving preferences), you may need to create an account. When registering, you agree to provide accurate, current, and complete information and to update such information as needed to keep it accurate.
  • You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account.
  • We reserve the right to suspend or terminate your account at our discretion, without notice, if we believe you have violated these Terms or engaged in fraudulent or improper activity.

3. Permitted Use of the Site

  • You may use the Site solely for personal, non-commercial purposes, including browsing products, placing orders, and accessing information. You agree not to:
  • Use the Site for any illegal, fraudulent, or harmful activity.
  • Attempt to gain unauthorized access to any part of the Site, user accounts, or computer systems.
  • Interfere with or disrupt the operation of the Site, including through the use of viruses, bots, or other malicious code.
  • Copy, scrape, or otherwise extract content from the Site (including product images, descriptions, or pricing) without our prior written permission.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.

4. Intellectual Property

  • All content on the Site, including but not limited to text, images, graphics, logos, trademarks, product names, and software, is the property of Charlotte Tilburs or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable license to access and use the Site’s content for personal, non-commercial purposes only. This license does not include the right to reproduce, distribute, modify, or create derivative works of any content without our express written consent.
  • “Charlotte Tilburs” and related logos are trademarks of Charlotte Tilburs. You may not use these trademarks without our prior written permission.

5. Third-Party Links

  • The Site may contain links to third-party websites or services that are not owned or controlled by Charlotte Tilburs. These links are provided for your convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.
  • Your use of third-party sites is governed by their respective terms of service and privacy policies. We encourage you to review these before accessing or using such sites.

6. Disclaimers of Warranty

  • The Site and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Charlotte Tilburs disclaims all warranties, including but not limited to:
  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
  • Warranties regarding the accuracy, completeness, or reliability of content on the Site.
  • While we strive to maintain accurate product information, we do not warrant that product descriptions, images, or pricing are error-free, current, or complete.

7. Limitation of Liability

  • To the fullest extent permitted by law, Charlotte Tilburs shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, including but not limited to damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
  • Our total liability to you for any claims arising from these Terms or your use of the Site shall not exceed $100.
  • This limitation of liability applies regardless of the cause of action, whether in contract, tort, negligence, or otherwise.

8. Indemnification

  • You agree to indemnify, defend, and hold harmless Charlotte Tilburs, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:
  • Your use of the Site or violation of these Terms.
  • Your account activities, including any unauthorized use.
  • Your infringement of any intellectual property or other right of a third party.

9. Modifications to the Site and Terms

  • We reserve the right to modify or discontinue the Site (or any part thereof) at any time, with or without notice, and without liability to you.
  • We may update these Terms from time to time. The revised Terms will be posted on the Site, and the “last updated” date will be revised accordingly. Your continued use of the Site after the effective date of the revised Terms constitutes your acceptance of the changes.

10. Termination

  • We may terminate your access to the Site at any time, without notice, if you violate these Terms or engage in conduct that we deem harmful to the Site or other users.
  • Upon termination, all licenses and permissions granted to you under these Terms shall immediately cease.

11. Contact Us

  • If you have any questions or concerns about these Terms of Use, please contact our customer service team at:

Email: [email protected]

Last updated: 2025.08.11